Privacy Policy

Last updated: April 4, 2025

This Privacy Policy applies to LifeScript App ("we," "us," or "our") and explains when and why we access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Download and use our mobile application ( LifeScript ), or any other application that links to this Privacy Policy.

Using LifeScript

Engage with us in other relevant ways, including in connection with any sales, marketing or events.

Have questions or concerns?

Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for deciding how to process your personal information. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at Contact us at yunying@duoleyp.com .

Summary of key takeaways

This summary provides the key points of our privacy notice, but you can find the section you are looking for by using our table of contents below.

What personal information do we process?

When you access, use, or browse our Services, we may process personal information based on how you interact with us and our Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?

In some jurisdictions, certain information may be considered "special" or "sensitive," such as your racial or ethnic origin, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties?

We do not buy information from third-party data brokers. However, we share information with third-party service providers, such as AI vendors, to operate and provide our Services to you.

What do we do with your information?

We process your information to provide, improve, and administer our services, to communicate with you, for security and fraud prevention purposes, and to comply with laws. We may also process your information for other purposes with your consent. We will only process your information if we have a valid legal basis for doing so.

How do we ensure the security of your information?

We have adequate organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to breach our security and improperly collect, access, steal, or modify your information.

What are your rights?

Depending on your geographical location, applicable privacy laws may mean that you have certain rights with respect to your personal information.

How can you exercise your rights?

The easiest way to exercise your rights is to submit a data subject access request or contact us. We will consider any request and act on it in accordance with applicable data protection laws.

Table of contents

1. What information do we collect?
2. What do we do with your information?
3. On what legal basis do we process your personal information?
4. When and with whom do we share your personal information?
5. Do we offer artificial intelligence-based products?
6. How long do we retain your information?
7. How do we keep your information secure?
8. What are your privacy rights?
9. Controls for Do Not Track Features
10. Do U.S. residents have specific privacy rights?
11. Patterns and insights
12. Mental Health and Wellbeing Disclaimer
13. User data permissions
14. Advanced security and encryption
15. Purchase and financial data
16. Do we update this notice?
17. How can you contact us regarding this notice?
18. How can you review, update, or delete the data we collect from you?

1.What information do we collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or when you contact us.

Personal information you provide. The personal information we collect depends on the context and services of your interactions with us, the choices you make, and the products and features you use. The personal information we collect may include:

Name

Contact or authentication data

gender

Birthday

email address

Sensitive Information : We do not process sensitive information.

Payment Data . If you choose to make a purchase, we may collect data necessary to process your payment, such as your payment instrument number and the security code associated with your payment instrument. All payment data is processed and stored by Apple. You can find a link to their privacy notice here: https://www.apple.com/legal/applepayments/privacy-notice/ .

Application Data. If you use our applications, we may also collect the following information if you choose to provide us with access or permission:

Mobile device access. We may request access or permission from your mobile device for certain features, including your mobile device's microphone, notifications, storage, camera, and other features. If you wish to change our access or permissions, you can do so in your device's settings.

Push Notifications. We may request to send you push notifications about your account or certain features of the App. If you wish to opt out of receiving these types of communications, you can turn them off in your device's settings.

This information is primarily used to maintain the security and operation of our applications, for troubleshooting, and for internal analysis and reporting.

All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information Collected Automatically

In Short: Certain information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our Service.

We automatically collect certain information when you access, use, or browse the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country/region, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

Log and Usage Data. Log and usage data is diagnostic, usage, and performance information about our services that our servers automatically collect when you access or use our services and that we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activities on the services (such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take, such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).

Device Data. We collect device data, such as information about the computer, mobile phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.

Location Data. We collect location data, such as information about your device's location, which may be precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data, which tells us your current location (based on your IP address). You can choose not to allow us to collect this information by denying access to the information or disabling your location settings on your device. However, if you opt out, you may not be able to use certain aspects of the Services.

2.What do we do with your information?

In Short: We process your information to provide, improve, and administer our services, to communicate with you, for security and fraud prevention, and to comply with laws. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including to:

Facilitate account creation and authentication, and otherwise manage user accounts. We may process your information so that you can create and log in to your account, as well as to keep your account functioning properly.

Provide and facilitate the delivery of services to users. We may process your information to provide you with the services you request.

Respond to user inquiries/provide support to users. We may process your information to respond to your inquiries and resolve any potential issues you may have with the services you have requested.

To send you administrative information. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.

Fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments , and refunds through the Services.

Identify usage trends. We may process information about how you use our Services to better understand how the Services are used so that we can improve them.

Save or protect an individual’s vital interests. We may process your information where necessary to save or protect an individual’s vital interests, such as to prevent harm.

3. What legal basis do we rely on to process your personal information?

In Short: We process your personal information only when we deem it necessary and we have a valid legal basis (i.e., legal basis) under applicable law, such as with your consent, to comply with laws, to provide you with services, to enter into or perform our contractual obligations, to protect your rights, or to pursue our legitimate business interests.

If you are located in the European Union or the United Kingdom, this section applies to you.

The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal bases we rely on to process your personal information. Therefore, we may rely on the following legal bases to process your personal information:

Consent . We may process your personal information if you allow (i.e., consent) us to use it for a specific purpose. You can withdraw your consent at any time.

Performance of a Contract . We may process your personal information when we believe it is necessary to perform our contractual obligations to you, including providing our services or at your request prior to entering into a contract with you.

Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and that those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for the following purposes:

- Send users information about special offers and discounts on our products and services

- Analyze how our services are used so that we can improve them to attract and retain users

- Understand how our users use our products and services so that we can improve the user experience

Legal Obligations. We may process your information where we believe it is necessary to comply with our legal obligations, such as cooperating with law enforcement agencies and regulators, exercising or defending our legal rights, or disclosing your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e. , explicit consent) to use your personal information for a specific purpose, or where your permission can be inferred (i.e. , implied consent). You can withdraw your consent at any time.

In certain special circumstances, applicable law allows us to process your information without your consent, such as where:

• If the collection is clearly in the individual’s interest and consent cannot be obtained in a timely manner

• For investigations and fraud detection and prevention

• For business transactions that meet certain conditions

• If it is included in a witness statement and collection is necessary to evaluate, process, or settle an insurance claim

• Used to identify injured, ill, or deceased people and communicate with next of kin

• If we have reasonable grounds to believe that someone has been, is or may be a victim of financial abuse

• If there is reason to expect that the collection and use of consent would impair the availability or accuracy of the information and the collection is reasonable for the purpose of investigating a breach of the agreement or the laws of Canada or a province

• If disclosure is necessary to comply with a subpoena, warrant, court order, or court rules regarding the production of records

• If it is generated by an individual in the course of their employment, business or profession and the collection is consistent with the purpose for which the information was generated

• If the collection is intended solely for journalistic, artistic or literary purposes

• If the information is public and required by law

4. When and with whom do we share your personal information?

In Short: We may share information in the specific circumstances described in this section and/or with the third parties listed below.

We may need to share your personal information in the following circumstances:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Do we offer AI-based products?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms of this Privacy Policy apply to your use of AI Products in our Services.

use AI technology to provide AI products through third-party service providers ("AI Service Providers"), including OpenAI, Anthropic, DeepSeek, and the AI services provided by Microsoft Azure AI and ByteDance (Volcano Engine)As described in this Privacy Policy, your input, output, and personal information will be shared with and processed by these AI Service Providers.

You may not use AI Products in any manner that violates the terms or policies of any AI service provider.

Our AI products are designed for the following functions:

• AI Insights

• Natural Language Processing

• Text Analysis

  AI Model Training: The personal information you input into our AI Products is used solely to generate your personalized insights and is not used to train or improve the underlying AI models provided by our third-party service providers, unless we have obtained your separate, explicit consent for such purposes

your data is safe.

How to Opt-Out We believe you have the right to decide how your data is used. To opt-out you can: Contact us using the contact information provided.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, including China. The data protection laws in these countries may differ from those in your country. When we transfer your personal information across borders, we implement safeguards to ensure its protection, in accordance with applicable data protection laws. These safeguards may include entering into standard contractual clauses approved by relevant authorities.

6. How long do we retain your information?

In Short: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

No purpose in this notice will require us to retain your personal information for longer than the period of time a user has an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. How do we ensure the security of your information?

In Short : We aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our security measures and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to breach our security and steal or modify your information.

While we will do our best to protect your personal information, transmission of personal information between our services is at your own risk. You should only access the Services in a secure environment.

8. What are your privacy rights?

In Short: Depending on whether you reside in the U.S. or certain regions (such as the European Economic Area (EEA), the United Kingdom (UK), Switzerland, and Canada), you have rights that allow you greater access to and control over your personal information.

Depending on your country, province, or state, you can review, change, or terminate your account at any time.

In some regions (such as the European Economic Area, the United Kingdom, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to (i) request access to and obtain a copy of your personal information, (ii) request correction or erasure; (iii) restrict the processing of your personal information; (iv) limit data portability, if applicable; and (v) not be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact information provided in this section .

We will consider and act on any request in accordance with applicable data protection laws.

If you are located in the European Economic Area or the UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your member state data protection authority or the UK data protection authority.

If you are located in Switzerland, you can contact the Federal Data Protection and Information Commissioner.

Withdraw your consent: If we rely on your consent to process your personal information, which may be express and/or implied consent, depending on applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section "How can you contact us about this notice?" or by updating your preferences.

However, please note that this will not affect the lawfulness of processing before its withdrawal, nor will it affect processing of your Personal Information where we relied on lawful processing grounds other than consent, where permitted by applicable law.

Account Information If you would like to review or change the information in your account or terminate your account at any time, you can:

Log in to your account settings and update your user account.

Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

If you have any questions or comments about your privacy rights, you can send an email to yunying@duoleyp.com .

9. Controls for Do Not Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do Not Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. Therefore, we currently do not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

California law requires us to let you know how we respond to web browser DNT signals. Because there is currently no industry or legal standard for recognizing or honoring DNT signals, we currently do not respond to them.

10. Do U.S. residents have specific privacy rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we process it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

Categories of Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

We may also collect additional personal information beyond these categories from your interactions with us in person, online, by phone, or by mail in the following circumstances:

• Get help through our customer support channels

• Participate in customer surveys or contests

• To assist in providing our services and responding to your inquiries

Will your information be shared with anyone else? We may disclose your personal information to our service providers in accordance with a written contract between us and each service provider. Learn more about how we disclose personal information in this section

We may use your personal information for our own business purposes, such as conducting internal research for technology development and demonstration. This is not considered a "sale" of your personal information.

In the past twelve (12) months, we have not disclosed, sold, or shared any personal information with third parties for business or commercial purposes. We will not sell or share personal information belonging to website visitors, users, and other consumers in the future.

Your rights

You have certain rights under U.S. state data protection laws. However, these rights are not absolute, and in certain circumstances we may deny your request where the law permits. These rights include:

The right to know whether we are processing your personal data

Right to access your personal data

The right to rectify inaccuracies in your personal data

The right to request erasure of your personal data

The right to obtain a copy of the personal data you have previously shared with us

Exercise your right not to be discriminated against

Right to Opt-Out:

Targeted advertising

Sale of Personal Data

profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Depending on your state, you may also have the following rights:

Access categories of personal data being processed

Obtain a list of the categories or specific third parties to whom we have disclosed your data

Review, understand, challenge, and correct analytical decisions

Limit the use and disclosure of sensitive data

Opt out of voice/facial recognition data collection (in certain states)

How to exercise your rights

To exercise these rights, you may submit **a data subject access request **by emailing us at yunying@duoleyp.com or refer to the contact information at the bottom of this document.

You may designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent who does not submit proof of authority.

request , we will verify your identity. If we cannot verify your identity from existing records, we may ask you for additional information. If the request is submitted by an agent, we may require written permission and proof of ID.

Appeals If we deny your request, you may appeal our decision in the following ways: yunying@duoleyp.com . If your appeal is denied, you can file a complaint with your state attorney general.

California "Shine the Light" Law

California Civil Code Section 1798.83 permits California residents to request and obtain once a year, free of charge, information about categories of personal information (if any) disclosed to third parties for their direct marketing purposes and the names and addresses of those third parties. To make such a request, please contact us at yunying@duoleyp.com or using the information provided in the "How can you contact us regarding this notice?" section below

11. Patterns and Insights

Our AI life coach will help you break down bottlenecks in goal management through conversations and generate personalized action suggestions based on scientific models to help you achieve personal growth in a systematic way .

The patterns and insights identified remain private, accessible only to you, and are not shared externally or used for marketing purposes.

12. Mental Health and Wellbeing Disclaimer

Our AI journaling app is for personal reflection, insight, and emotional awareness only. It is not designed or intended to replace professional psychological counseling, diagnosis, treatment, or crisis intervention.

13. User Data Permissions

Users have the explicit right to access, correct, or delete their personal information and log data at any time. Users can request these actions directly in the application or contact us through the contact information provided.

14. Advanced Security and Encryption

We implement industry-leading encryption protocols to ensure your journal entries and other sensitive data remain encrypted in transit and at rest. Data access is strictly limited to authorized personnel, adhering to strict standards including multi-factor authentication (MFA), audit logging, and ongoing security training.

15. Purchase and Financial Data

LifeScript does not have access to users' Apple IDs or Google IDs or the financial information they provide during the purchase of LifeScript app subscriptions.

We do not collect or have access to your name, address, telephone number, email address, identification number, credit card information, bank account details, or anything else that could personally identify you when you make a purchase.

Purchases made through Apple's in-app purchase features are subject only to Apple's terms and conditions and Apple's privacy policy. Purchases made through Google's in-app purchase features are subject only to the Google Play Terms of Service and the Google Privacy Policy.

LifeScript is not responsible for any in-app purchases. You can request a refund directly from the Apple App Store or Google Play Store. LifeScript is the service provider that manages the purchase process. The controller of your financial data is the entity listed above.

16. Do we update this notice?

In Short: Yes, we will update this notice as needed to comply with relevant laws.

We may update this Privacy Policy from time to time. The updated version will indicate an updated "Revised" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

17.How can you contact us regarding this notice?

If you have any questions or comments about this notice, please send an email to yunying@duoleyp.com

18. How can you review, update or delete the data we collect from you?

You have the right to request access to the personal information we collect from you, details about how we process that information, and to have inaccuracies corrected or have your personal information deleted. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in certain circumstances by applicable law.

To request to review, update, or delete your personal information, please complete and submit a Data Subject Access Request