Other Frequently Asked Questions

What should I do if the AI response is slow?

We apologize for the inconvenience! Please try the following:

1. Check your internet connection (try switching between 5G/WiFi).
2. Shorten your question (e.g., "How to stick with exercise?" instead of a long paragraph).
3. Close and restart the App.

If the problem persists, please use the "Help & Feedback" section to provide specific details, and we will prioritize optimizing this for you!

Will my chat content be leaked?

Your privacy and security are our top priority! All chat content is transmitted via SSL encryption. Conversation data is used solely to optimize your service and will not be sold to third parties. Please see the "LifeScript Privacy Policy" for detailed information.

What should I do if I see error messages or the app crashes?

We recommend logging out of the app and then logging back in. If the problem continues, please contact us via the "Help & Feedback" section so we can resolve it for you.

Can I change my bound phone number?

Yes. Go to "Profile" -> "Account Management" to modify your phone number.

How can I contact us?

If you have any questions, complaints, suggestions, or need an invoice, please feel free to contact us.

Customer Service Email: yunying@duoleyp.com